We are pleased to announce that the incident affecting the Actuals + Forecast report for users in non-EU timezones has been successfully resolved.
Resolution details: The fix has been implemented and deployed Users in all timezones should now be able to load the Actuals + Forecast report without issues Normal functionality has been restored
Actions taken: Our technical team identified and addressed the root cause of the problem A comprehensive fix was developed and tested The solution was deployed to our production environment
We encourage all users to attempt accessing the Actuals + Forecast report again. If you continue to experience any issues, please contact our support team immediately.
We sincerely apologize for any inconvenience this incident may have caused. We appreciate your patience and understanding throughout the resolution process.
Posted Apr 02, 2025 - 12:15 UTC
Identified
We are currently experiencing an incident where users in non-European timezones are unable to load the Actuals + Forecast report. Our team is actively working on a fix for this issue.
What we know: The problem affects users in non-European timezones The Actuals + Forecast report is not loading for affected users
What we're doing: Our technical team is investigating the root cause We are developing a fix for the issue We plan to release the fix as soon as possible
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact our support team.